Why is the video from Telegram and pakecrot not saved on the iPhone, although you are doing everything right? The problem is quite common – but the reasons for its occurrence are far from always obvious.
Bad Internet connection
In some situations, it is not immediately clear why the video from Telegram is not being downloaded – everything should work, but for some reason the desired result is not visible. We recommend that you pay attention to the quality of your network connection.
The messenger works over the Internet, and the files are downloaded accordingly. If the connection is broken, works poorly, with failures – expect problems!
Try restarting your device;
Make sure there are enough funds in the account;
Make sure cellular data is turned on;
Check that not all gigabytes of traffic are consumed.
Switch from mobile to wireless or vice versa;
Turn on airplane mode for a few seconds.
The Internet works great, but the video from Telegram is not saved on the iPhone? Let’s look for the problem elsewhere!
Not enough storage
Do not forget about such an obvious factor as the device memory – if you do not have enough space (and you want to download a capacious file), there is nothing to be surprised that the video from Telegram is not saved.
Check for free space. In the device settings, you need to find the “General” section and open the “Storage” tab. The system will calculate the available memory.
If you experience difficulties – delete unnecessary photos, videos, applications and other files.
Disabled boot option
Another option, why the video from Telegram is not saved – you have prohibited this action in the settings! Perhaps you set the parameters on purpose and forgot about them, or accidentally set inappropriate options.
Let’s try to check how things are – and correct the situation if necessary.
Click on the settings gear on the bottom panel;
Go to the “Data and Memory” section;
Find the subsection “Media startup”;
Open the “Via mobile network” tab;
Make sure that in the “Videos” section, auto-download is enabled for contacts, private chats, groups and channels;
Choose the maximum video size possible for yourself (up to 15 GB);
Then open the “Via Wi-Fi” tab and repeat the action.
Even if video from Telegram is not downloaded to your phone, the situation can be corrected. Clear memory, set the correct settings or make the Internet work. Try it, you will definitely succeed!